Refund policy

All Sales Are Final

  • No Returns or Refunds: Due to the collectible nature of Trading Card Game (TCG) products and the potential for value fluctuation, all sales are considered final. We cannot accept returns, exchanges, or issue refunds for any items once purchased.
  • Damaged or Missing Items: If your product arrives damaged or incomplete due to shipping, please contact us within 48 hours of receiving your order at info@elitegaming.co. Provide your order number, photos of the damage, and a detailed description of the issue. We will evaluate claims on a case-by-case basis and may work with you to resolve the issue.

Exceptions

  • Elite Gaming LLC does not cover shipping issues such as lost or delayed packages caused by the carrier. Customers are encouraged to select insured shipping at checkout if available.

Contact Us

If you have any questions or concerns about this policy or your order, please feel free to reach out to us at info@elitegaming.co.